Your Privacy
Privacy Policy
At Luxury Dental Turkey, we are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights regarding your data.
Data Controller
Luxury Dental Turkey is the data controller responsible for your personal data. If you have any questions about this privacy policy or how we handle your data, please contact us using the details above.
Luxury Dental Turkey
Sirinyali, Ismet Goksen Cd. No:30/B, 07160 Muratpasa/Antalya, Turkey
info@luxurydental.uk
Information We Collect
We collect the following types of personal data when you interact with our clinic, website, or communication channels:
Full name, date of birth, and gender
Contact details including email address, phone number, and postal address
Passport or identity document details (for treatment records and travel coordination)
Dental and medical health records, including X-rays, treatment plans, and clinical notes
Photographs and videos taken during consultations or treatment (with your consent)
Travel and flight information (for airport transfers and accommodation arrangements)
Payment and billing information
Communication records (emails, messages, and call logs)
Website usage data and cookies (see Cookies section below)
How We Use Your Information
We process your personal data for the following purposes:
Providing dental consultations, treatment planning, and clinical care
Managing your appointments and coordinating your treatment schedule
Arranging airport transfers, hotel accommodation, and travel logistics
Processing payments and issuing invoices
Communicating with you about your treatment, aftercare instructions, and follow-up appointments
Administering our dental guarantee and Patient Protection Support Programme
Complying with legal and regulatory obligations, including medical record-keeping requirements
Improving our services and website experience through anonymised analytics
Cookies & Website Analytics
Our website uses cookies to ensure basic functionality and, with your consent, to analyse website usage. You can manage your cookie preferences at any time using the cookie settings available on our website.
Necessary cookies: Required for the website to function properly. These cannot be disabled.
Analytics cookies: Help us understand how visitors interact with our website. Only activated with your consent.
Marketing cookies: Used to deliver relevant content and measure campaign effectiveness. Only activated with your consent.
Data Sharing
We do not sell your personal data. We may share your information with the following parties only when necessary:
Dental laboratories that manufacture your crowns, veneers, bridges, or other prosthetics
Partner hotels and transfer services for your accommodation and airport logistics
Payment processors for secure transaction handling
Legal authorities or regulatory bodies when required by law
Your referring dentist or clinic in your home country (only with your explicit consent)
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:
Medical and dental records: Retained for a minimum of 10 years after your last treatment, as required by Turkish healthcare regulations.
Financial records: Retained for 5 years in accordance with tax and accounting regulations.
Communication records: Retained for 3 years after your last interaction.
Website analytics data: Retained in anonymised form for up to 2 years.
Your Rights
Under applicable data protection laws, you have the following rights regarding your personal data:
Right of access: Request a copy of the personal data we hold about you.
Right to rectification: Request correction of any inaccurate or incomplete data.
Right to erasure: Request deletion of your personal data, subject to legal retention requirements.
Right to restriction: Request that we limit the processing of your data in certain circumstances.
Right to data portability: Receive your data in a structured, commonly used format.
Right to object: Object to the processing of your data for specific purposes.
To exercise any of these rights, please contact us at info@luxurydental.uk. We will respond to your request within 30 days.
Privacy Contact
If you have any questions, concerns, or complaints about this privacy policy or how we handle your personal data, please contact us:
Email: info@luxurydental.uk
Address: Sirinyali, Ismet Goksen Cd. No:30/B, 07160 Muratpasa/Antalya, Turkey
This privacy policy was last updated on 1 April 2026. We may update this policy from time to time. Any changes will be published on this page.