Your Peace of Mind
Terms & Conditions
Thank you for considering Luxury Dental Turkey to take care of the health and look of your smile. An advised dental treatment plan has been sent to you. Below you will find the full details of your treatment package, guarantee terms, and conditions.
Your Treatment Package Includes
Pre-op and Post-Op Consultations
Panoramic X-Ray & Tomography
Free Transfers (Airport pick-up, Airport Drop-off, Hotel-Clinic-Hotel)
An onsite patient coordinator / translator who will be available to you during your stay
Hotel Accommodation
We have a partnership with some local hotels in central Antalya. Your accommodation will be B&B. If you want to upgrade your accommodation, please ask our friendly team about extra costs.
We will cover the nights needed for your treatment. Any extra nights will be payable by the patient. In addition, companions that are not receiving treatment will also need to pay the hotel nightly fee.
Airport Information
The flight ticket is not included in the price for your dental work. There are many direct flights to Antalya Airport (AYT) from all major airports in Europe and UK i.e., London Gatwick, Amsterdam, Frankfurt, Cologne, Zurich, London Stansted, London Luton, Leeds, Bournemouth, Manchester, Birmingham, East Midlands, Newcastle, Glasgow, Bristol.
When you have searched your flights, please contact us to ensure there is availability at the clinic for your arrival. Once we have confirmed the availability you can go ahead and book your flights to Antalya. We also ask that you forward the confirmation of your flight in PDF version to us so that we have your arrival details to meet you at the airport and take you to your accommodation place.
Dental Treatment Guarantee
This guarantee is provided by Luxury Dental Turkey and is conditional upon you entering into a contract with the clinic whereby dental services are provided to you. Many patients choosing to travel abroad for dental treatment often overlook the dental guarantee. Equally, many clinics do not show the terms and conditions of the guarantee they are offering. Globally, it is not a legal requirement for a dental clinic to provide any form of guarantee. As this is something that should be asked before booking your treatment, as many dental clinics do not offer any form of guarantee. A simple note stating a treatment comes with a 3-year guarantee explains little or nothing in terms of what is actually covered.
Luxury Dental Turkey prides itself on ensuring patients are provided by the local clinic, with a transparent dental guarantee showing the full details of the guarantee terms and conditions, which are written in a language that is easy to understand. Below you will find one of the most extensive guarantees available for patients seeking treatment at home or abroad.
The team of Dentists, Surgeons and Dental Technicians make every effort to ensure your treatment is carried out to the highest possible standard. In addition to the standard dental treatment guarantee, in the event of a defect of dentistry, Luxury Dental will cover the cost of treatment and Airport–hotel–clinic transfers to rectify the problem at our clinic in Antalya Turkey. In case of a failure of the laboratory works Luxury Dental Turkey will cover all necessary dental and laboratory costs to rectify the issue upon your return. You must prebook your return with our team.
Flight costs will be reimbursed solely for patients enrolled in our Patient Protection Support Program, provided all activation requirements were completed during the initial visit. For detailed information on eligibility, documentation requirements, and reimbursement limits, please refer to the Patient Protection Support document provided to you by our clinic coordinators. Airport–hotel–clinic transfers are included; however, accommodation (hotel stay) and any other travel-related or personal expenses are not covered. In cases of small adjustments, Luxury Dental Turkey will make a single contribution to you having corrective treatment in your home country.
Please be aware that the number of patients needing to return for corrective treatment is very low; however, that said, you can be sure that should you experience any issues you are offered a legitimate guarantee. Please be aware that the provision of remedial treatment, including any replacement of the original treatment, does not extend the dental guarantee beyond its initial term. If you have Dental Treatment in our Antalya clinic, you must be aware that any repeat treatment will need to be repaired in our Antalya clinic.
Below is a list of the treatments covered by guarantee and the period for which they are covered:
Lifetime Guarantee - Dental Implants
Dental Implants
The Implant screw itself is guaranteed against fracturing or breaking for a lifetime. If the Dental Implant fails (Global statistics show a 5% failure rate) the clinic will replace it once without charge.
3-Year Guarantee - Crowns, Veneers & Bridges
Dental Crowns / Full Veneers
Dental Crowns / Full Veneers and Dental Implant Crowns are guaranteed against breakages, chipping or cement failure for a period of 3 years. Should you require minor repairs such as a white composite restoration or re-cementing of your Dental Crowns / Full Veneers, the clinic will make a single maximum contribution of €100 towards you having the issue resolved in your home country.
Dental Bridges
Dental Bridges are guaranteed against breakages, chipping or cement failure for a period of 3 years. Should you require minor repairs such as a white composite restoration or re-cementing of your Dental Bridge, the clinic will make a single maximum contribution of €100 towards you having the issue resolved in your home country.
Dental Laminate Veneers
Dental Laminate Veneers are guaranteed against breakages, chipping or cement failure for a period of 3 years. Should you require minor repairs such as a white composite restoration or re-cementing of your Dental Laminate Veneers, the clinic will make a single maximum contribution of €100 towards you having the issue resolved in your home country.
Dental Lumineers
Dental Lumineers are guaranteed against breakages, chipping or cement failure for a period of 3 years. Should you require minor repairs such as a white composite restoration or re-cementing of your Dental Lumineers, the clinic will make a single maximum contribution of €100 towards you having the issue resolved in your home country.
2-Year Guarantee - Inlays & Onlays
Dental Inlays / Onlays
Dental Inlays and Onlays are guaranteed against breakages, chipping or cement failure for a period of 2 years. Should you require minor repairs such as a white composite restoration or re-cementing of your Inlay or Onlay, the clinic will make a maximum single contribution of €50 towards you having the issue resolved in your home country.
No Guarantee - Dental Fillings
Dental Fillings
Dental Fillings are not guaranteed.
What Is Not Covered
Below is a list of the treatments NOT covered by guarantee:
Not included in guarantee
Root Canal Treatment
Due to the human body, we are unable to provide any form of guarantee for Root Canal Treatment.
Dental Post
Dental Posts are applied to weak teeth that need added strength and stability. It is often the case that Core Build Up or a Dental Crown is then placed over the post. Due to the human body and the damage that previously occurred to the tooth no form of guarantee is available for this treatment.
Dental Treatment instigated by another Dentist or Clinic
If you have started treatment in another dental clinic and we have been requested to complete the treatment please be aware that as we are not responsible for all of the treatment carried out, should an issue arise there could be a dispute as to which clinic is responsible. We are therefore unable to provide any form of guarantee in this instance.
Gum Recession
Due to the human body, we do not offer guarantee for Gum Recession as this is a natural body effect and not caused by Dentistry.
Temporary Fixed Acrylic Bridge
When you have full extractions/implants, our medical advice is removable dentures for your healing period. When patients prefer a temporary fixed bridge, we can make this but we cannot guarantee the longevity of these. If they break, and you would like to come for a replacement, Luxury Dental will not cover hotel or flight costs. Please be careful with these, they are not for eating with and a soft diet is paramount for the healing.
Conditions That May Affect Your Guarantee
The Guarantee will be invalidated in the following circumstances:
Important: Please Read Carefully
The following conditions may invalidate your dental guarantee if not observed.
If oral hygiene is neglected.
If the patient does not have a routine dental check-up to include a Panoramic X-Ray and a Scale and Polish at least once a year (invoice required).
If the Dentists' / Oral Surgeons' instructions are not followed.
Temporary teeth by their very nature cannot be guaranteed against for either breakage or the need for re-cementation.
If the patient's gum tissue or bone recedes or deteriorates.
If nail biting is deemed to be a contributing factor to your dental issues.
Not attending any appointment given by the local dental clinic will void the guarantee in its entirety.
The patient is involved with contact sports or sporting and associated leisure activities that may cause dental health issues or injury.
Smoking is a contributing cause to your dental issues.
Inappropriate selection of the colour and shape and size of the dental prosthetic or prosthesis by the patient. During the preparation period, patients are given the opportunity to choose their colour preference however, the clinic cannot be held responsible for the decision of the patient if they decide later that they do not like the colour or shape they originally chose.
Excessive grinding / bruxism.
If a gum shield is provided by the clinic and not worn as advised.
If the patient fails to return for the completion of dental treatment within 12 months of their last signed consent form, such treatments to include but not limited to, Dental Implants / Implant Crowns and Dental Bridges after extraction.